Mountain View Medical Supply

Showing posts with label ostomy supplies. Show all posts
Showing posts with label ostomy supplies. Show all posts

Wednesday, January 21, 2015

Ostomy Surgical Adhesive Cement

TOT410 - $11.87
Extra strong white rubber, latex liquid adhesive cement. Use to adhere ostomy appliances to the skin. Fast drying and secure. Contains zinc oxide to relieve irritation. 4 oz. brush top can. Sold by the can.

Do you have sensitive skin but still need the strong adhesive properties of Latex? Apply Barrier Wipes to your skin prior to applying cement.

Click HERE to shop all ostomy supplies now!

Monday, January 12, 2015

Better Living Corner: "Is there an ostomy deodorizer that doesn't just "mask" odors?"

Try Na'Scent Ostomy Odor Eliminator Drops!
Na`Scent is stabilized oxygen in a high concentrate – oxygen in the molecular form. It is perfectly safe, non-toxic, effective and wonderfully easy to use. Na`Scent gives ostomates a new beginning for an odor free life.
How does Na`Scent work? Well recognized oxidizing agents approved for use by the USDA and FDA are combined with reverse osmosis purified water, thus creating a water-based liquid that attacks and inhibits the proliferation of anaerobic microorganisms and encourages an aerobic environment.
12oz per bottle, sold by the bottle.
MI0112N00EWS - $15.81

Thursday, January 1, 2015

Proper Care and Storage of Ostomy Supplies



Visit www.MVMSinc.com

Ostomy supplies are not inexpensive, to say the least.  So, it’s important to understand how to apply them properly, and equally important to know how to take care of and store supplies until use.  Proper care and storage helps make your ostomy supply expenses as economical as possible.

When you receive your ostomy supplies, especially when they are a new brand or type, be sure to read carefully the instruction sheet and guidelines included in the box.  They may include specific recommendations for that given product.  Review instructions periodically to refresh your memory, and to see if any recommendations have changed over time.

Generally speaking, all ostomy supplies should be stored in a cool, dry location.  Too much heat can melt or weaken many of the materials used in ostomy wafers/barriers, pouches or accessory items.  Avoid leaving supplies in a hot car, or in direct sunlight. 

Keep supplies such as wafers/barriers and pouches in their original box.  By doing so, you save the brand name, product identification number, and the lot/date information for those specific items.  You may never need this information, but in the event you do, you will be glad you have it.  When reporting quality control problems all of the information on the box will be required.  Or, if you find yourself in a pinch and needing to buy from a new source, you are sure to get the exact product you need. 

Some ostomy suppli8es do have a “shelf-life”.  Meaning, the product may have an expiration date.  If this is the case, the dates may be recorded on their containers.  If you find you have a box with an expired date, check with manufacturer, your local supplier, or an ostomy nurse for advice on usage.  To ensure you don’t end up with older, expired product, practice the FIFO method:  First In, First Out.  Place your new product behind the old product so you are sure to reach for the older product, and use it first.

While you do want to keep a stock of supplies so you are always prepared to change out your system, avoid the practice of stockpiling too much.  You want to make sure your reserve is as fresh as possible.  Of course, this depends on factors such as availability, proximity to a local supplier, or shipping issues.  Also, be sure to purchase supplies from a trusted vendor – one you know that will provide good service as well as stock or easily ship your required product supplies.  If you find yourself with a fairly uncommon product, most suppliers will stock your product for you if you become a regular customer.

Be sure to report defective supplies.  If you determine your supplies are defective in spite of proper use and storage, contact the manufacturer at their toll-free number listed on the box, to report the problem.  All major ostomy supply brands will either send a replacement or make adjustments.  Also, let your supply source know of your report to the manufacturer.  They also need to be aware of product problems, especially if they are providing product to you.

Adapted from Proper Care and Storage of Ostomy Supplies, by Teresa Murphy-Stowers, via Ostomy Association of Metro Denver, Inc., UOAA Update, October 2014

Thursday, December 18, 2014

Proper Care & Storage of Ostomy Supplies


Ostomy supplies are not inexpensive, to say the least.  So, it’s important to understand how to apply them properly, and equally important to know how to take care of and store supplies until use.  Proper care and storage helps make your ostomy supply expenses as economical as possible.

When you receive your ostomy supplies, especially when they are a new brand or type, be sure to read carefully the instruction sheet and guidelines included in the box.  They may include specific recommendations for that given product.  Review instructions periodically to refresh your memory, and to see if any recommendations have changed over time.

Generally speaking, all ostomy supplies should be stored in a cool, dry location.  Too much heat can melt or weaken many of the materials used in ostomy wafers/barriers, pouches or accessory items.  Avoid leaving supplies in a hot car, or in direct sunlight. 

Keep supplies such as wafers/barriers and pouches in their original box.  By doing so, you save the brand name, product identification number, and the lot/date information for those specific items.  You may never need this information, but in the event you do, you will be glad you have it.  When reporting quality control problems all of the information on the box will be required.  Or, if you find yourself in a pinch and needing to buy from a new source, you are sure to get the exact product you need. 

Some ostomy suppli8es do have a “shelf-life”.  Meaning, the product may have an expiration date.  If this is the case, the dates may be recorded on their containers.  If you find you have a box with an expired date, check with manufacturer, your local supplier, or an ostomy nurse for advice on usage.  To ensure you don’t end up with older, expired product, practice the FIFO method:  First In, First Out.  Place your new product behind the old product so you are sure to reach for the older product, and use it first.

While you do want to keep a stock of supplies so you are always prepared to change out your system, avoid the practice of stockpiling too much.  You want to make sure your reserve is as fresh as possible.  Of course, this depends on factors such as availability, proximity to a local supplier, or shipping issues.  Also, be sure to purchase supplies from a trusted vendor – one you know that will provide good service as well as stock or easily ship your required product supplies.  If you find yourself with a fairly uncommon product, most suppliers will stock your product for you if you become a regular customer.

Be sure to report defective supplies.  If you determine your supplies are defective in spite of proper use and storage, contact the manufacturer at their toll-free number listed on the box, to report the problem.  All major ostomy supply brands will either send a replacement or make adjustments.  Also, let your supply source know of your report to the manufacturer.  They also need to be aware of product problems, especially if they are providing product to you.

Adapted from Proper Care and Storage of Ostomy Supplies, by Teresa Murphy-Stowers, via Ostomy Association of Metro Denver, Inc., UOAA Update, October 2014

Monday, January 14, 2013

Insurance and Your Osotomy Supplies

Adapted from State of the Insurance Industry and Your Ostomy Supplies, an update by Bruce Frishman, President, New Hampshire Pharmacy and Medical Equipment, Washington, DC, September 2012, Metro Maryland

Rarely, if ever, are ostomy supplies NOT covered, at least partially, by a medical insurance policy.  If your insurance company informs you that ostomy supplies are not a covered item, more often than not it is miscommunication.  If you are told your supplies are not covered, asked to speak to a supervisor.

When speaking to your insurance company, it is helpful to know proper "insurance jargon".  Most of the time, ostomy supplies are categorized as DMEPOS, or "Durable Medical Equipment, Prosthetic, Orthotics and Supplies".  Knowing the HCPC code (pronounced HICPIC) for your specific ostomy supplies is also helpful.  All ostomy supply manufacturer's can provide you with a HCPC code that corresponds with your ostomy system. 
How to obtain your HCPC code:
1)  On the box of your ostomy supplies, look for a toll-free phone number for the manufacturer.  All major manufacturers such as Hollister, Coloplast and ConvaTec put a phone number on their boxes. 
2)  Simply call that number and tell them you need the HCPC code for your exact supplies. 
3)  Keep that HCPC code in a safe place such as your address book for future reference. If you switch ostomy products, you may need a new HCPC code.
HCPC stands for Health Care Financing Administration Common Procedure Coding System and is a code that is used by insurance companies to describe a particular product.  These codes are also used by Medicare/Medicaid. 
Since a prosthetic is something that replaces a normally functioning body part, ostomy supplies are usually categorized as prosthetic supplies.  Sometimes ostomy supplies are placed within the DME, or "Durable Medical Equipment" category.  This occurs when an insurance company will not cover prosthetic devices but choose to cover ostomy supplies. 
As an ostomate, its important to know how your insurance company categorizes ostomy supplies. 

With the changes in health care coverage and limited reimbursements, there is an increased disincentive for ostomy manufacturers to spend funds on research and development of new ostomy products.  Insurance companies in particular, are always asking, "How can we cut expenses?" and some insurance companies are saying, "If it can be purchased without a prescription from a doctor, we aren't covering it."  While your doctor may tell you what type of ostomy system to use, a prescription is generally not required.

Every ostomate should be aware and diligent when dealing with current health insurance or assessing a potential insurance plan.  If you find an insurance company does not offer ostomy supply coverage, speak to your personnel office or human resources manager, explain what an ostomy is, and see if they can get the benefit added to the policy.  Some people have had the benefit added within a week.  It is also helpful to get the medical justification from your physician for coverage for your ostomy supplies in writing.  If a new appliance is added or changed with your ostomy system, you should get an updated justification from your doctor. 

Even if you have an ostomy supply benefit with your insurance company, it most likely will not cover all products you may need.  There are approximately 10 to 15 items that are related to the ostomies themselves.  Medicare's maximum allowed quantities are outlined in their billing manuals.  As a general rule, the published maximums include the following monthly supply:
60 closed pouches
20 drainable pouches
31 stoma caps
20 urinary pouches
4oz of paste
20 wafers/skin barriers
20 seals
If you require, for example, both drainable and closed pouches to manage your ostomy, you will likely get a combined maximum amount. 

If you have to pay out of pocket for some or all of your ostomy supplies, shopping around for best pricing is sound advice and you could save up to hundreds, maybe even thousands of dollars per year.  Most supply companies that accept insurance, or rather "accept assignment" for payment from your insurance company, are much higher priced overall.  So, for example if you need 40 drainable pouches per month and your insurance company only pays for 20 drainable pouches, you will have to pay out of pocket for the extra 20 that you need.  One supplier might charge $40 for the same exact product another supplier charges $60 for.  The reason suppliers charge more if they accept insurance is because their overhead is higher.  Managing insurance claims can be time-intensive, plus having to float an accounts payable balance until payment is made from the insurance company can be costly. 
It is also important to note that most ostomy supplies are tax-free so you should not be paying tax on your supplies.


Wednesday, March 28, 2012

"I Can't Believe This is Happening to Me!"

My Journey As An Ostomate, by Deborah Conaway, Member of United Ostomy Association of Metro Denver, March/April 2012 Ostomy Association of Metro Denver, Inc., Newsletter

The unbelievable had just happened. The words my doctors said, "You will have to undergo surgery to have a colostomy." No! this wasn't happening to me. Just seven months earlier, I had surgery for Rectal Prolapse, and was told it would 'NEVER' reoccur! And now, it had prolapsed again, and I was told 'Colostomy' was the only remedy. I was stunned, to say the least. Colostomy - What does this mean? I was afraid. I was embarrassed. I was ashamed. First I cried, and then I tried to understand and cope with the diagnosis. I didn't have Cancer, I didn't have Crohns or Colitis, no even IBD; I had a non-functional sphincter muscle and nerve, along with chronic IBS that left me fecally incontinent. Here I was - 51 yrs. old - facing diapers, or a bag! WOW! I thought, I wish I had cancer, it would be an easier decision. But it wasn't cancer. After much prayer, and talks with my husband and surgeon, it was decided - the surgery was scheduled. I had no clue what was about to happen, not only to my body, but to my life. It would forever be changed.

The Surgery
I was so numb, when I woke up to see my dear husband of 21 years, next to me, as well as a 'new opening' in my stomach that wasn't there before; attached was a bag, and of course many staples on my abdomen. It seemed like I was there forever, but I was home in five days. I had a visiting nurse (who became my lifeline) for a few weeks, as she began to teach me how to care for this 'thing that stuck out of my body'. I hated it, I just knew that everyone could smell it. I just knew that everyone would be as disgusted by it, I was disgusted by it. My husband, a nurse, my soul mate, surely saw me in a different light - at least I thought he did. He, of all people, understood that I was too ashamed to show it to him. In a very painful way - I was alone, very alone, and felt like I carried a dark secret. A secret that I didn't feel I could share. For the longest time, I hid myself from the world, from my church family, my dearest friends and my family. I couldn't bring myself to let anyone see me, I felt different; and I thought I'd be treated differently.

Learning My New Body
My life routines were all to change very quickly. Things I took for granted were changing - and changing in a big way. No longer could I leave my home without my 'supplies' for those 'just-in-case-of-an-accident' times. I was very aware of my body, and decided to wear extra large clothing to cover what I was sure everyone could see. There were the noises, I heard gas (over which I had no control) and was certain everyone around me could hear these noises too. I clung to my visiting nurse. She could do in five minutes what was taking me 45 minutes. Of course, after time, she had to sign off, and then I really felt alone. I had so many accidents and things happen that I just didn't know how to handle. I cried many tears during this time. However, I really had no choice but to go on, buck up, and learn to care for myself. After a few months, I could change my bag within ten minutes or so, and I have to admit I'm still learning. Still making mistakes, not as many, but they don't have the same effect on me. After all, I hadn't changed, my soul hadn't changed, my spirit hadn't changed - my body changed! It didn't define me, it hadn't changed me. It became a part of me. It 'is' a part of me. In time I will learn to appreciate what it has added to my life.

So much information was available to me! I called the local support group, and talked to Steve Johnson, (the President) who took at least 45 minutes of his precious time to talk and share with me. He, too, had a colostomy. Hearing him talk openly of something I was so ashamed of was very comforting. He encouraged me to attend a meeting, and meet others who have also been there and who are currently there. The support group was invaluable to me! There were others, others who had experienced my same thoughts and feelings. They were willing to share their stories, which, in turn, helped me to share mine, and continue to do so. In hindsight, I wish I would have gone to the group prior to my surgery.

A member of my support group adds the following quote:
"From the first meeting I went to before my surgery I have been so blessed to meet such open, honest and caring people who I can share my worries, concerns & triumphs of my ostomy. I can't imagine going through this journey without all of them. One can't possibly go to a meeting and feel like you don't fit in. Not only does it feel good to go and get advice, but I think it feels even better to go and give to someone just starting out on the journey."

******

For More information on Ostomy Support Groups please visit www.ostomy.org

Wednesday, May 18, 2011

Attention Ostomy Bargain Shoppers: OstomyOverstock.com

We think OstomyOverstock.com is one of those little gems you come across on the internet. Its one of those sites that restores your faith in the whole world wide web thing, after sifting through meaningless stuff, page after page.

And its OURS! Yes, that's right folks! We thought long and hard about how we could help those that have to pay out of pocket for their ostomy systems and how WE could help save our customers some money. OstomyOverstock.com is our little love-site.

Here is the deali-O:
First, go to www.OstomyOverstock.com, then, do a little bit of planning, because we only process orders once a month!

Step One: Begin shopping, by simply selecting from the Categories or Manufacturers in the left column. Or, search for a part number by simply entering the manufacturers exact part number in the "search site" box in the upper right hand corner and hit enter on your keyboard.

Step Two: Place your order anytime during the month

Step Three: Between the 1st and 3rd day of the month following order placement, your order will be processed – Your credit card will be charged at this time. (NOTE: On the first day of the following month, orders are not cancelable)

Step Four: Between the 5th and 10th day of the month following order placement, your order will be shipped

Why do we do it this way? Processing orders once per month lowers our overhead and we pass that savings on to you! Check our prices on our ostomy systems against any other site and you will see how much you can save!

HERE IS AN EXAMPLE:
January 15th You place your order
February 2nd Your credit card is charged for your order
February 6th Your order ships

Just one note: The ostomy systems we offer on OstomyOverstock.com are only ConvaTec. If you need help converting your current ostomy system, or if you have questions, call us at 800-873-7121 or email us at customer.service@mvms.com.

Our staff has over 75 years of combined experience in the medical supply field so we know how to help you care for your ostomy concerns.

$10 FLAT SHIPPING FEE ON ANY ORDER, LARGE OR SMALL.

PLUS! We just added a ton more accessory items such as stoma paste, adhesive removers, skin prep wipes, tape and much more!
You can now do one-stop-cheap-shopping with OstomyOverstock.com!

Tuesday, April 19, 2011

Ostomy? What you need to know

By definition, an ostomy is an operation to create an opening from an area inside the body to the outside. Colostomy, ileostomy and urostomy are types of ostomies that either eliminate stool from the intestines or urine from the urinal tract.

Ostomies become necessary due to cancer of the digestive tract, disease such as Crohn’s or disorders such as ulcerative colitis. Sometimes the ostomy is permanent, sometimes it can be temporary and reversed.
Once an ostomy is created, the patient will use ostomy supplies suited to their needs, and typically a Wound and Ostomy Care Nurse (WOCN) will educate and care for the patient in the hospital during recovery.

As you can imagine, or have personal experience yourself, a new ostomy can be overwhelming! We specialize in ostomy supplies and have dealt with many customers that simply get overwhelmed once they leave the hospital and are on their own. Or, we see ostomates dealing with new issues after several years of successfully handling their ostomy.

Here are five things every ostomate needs to know.

Every ostomate should have the name and phone number of a Wound & Ostomy Care Nurse (WOCN) or Enterostomal Therapist (ET). If you don't have one, contact your local hospital, medical center or health agency and ask for one.

Research and learn about ostomy products. Most hospitals carry a single brand of supplies and that is what is sent home with the patient. The three major manufacturers are Hollister (Hollister.com), ConvaTec (Convatec.com) and Coloplast (Coloplast.com). Visit their websites, research all product lines and request free samples to try. Be sure to consult with your medical team before switching products.

Spend some time finding the right supplier. Compare pricing and be wary of large discounts or exorbitant prices. Do they ship to your home, or have a local presence in case you are in a pinch for supplies? Can you reach a live person for product support if you have a problem?

Verify what your insurance will cover when it comes to supplies. Most private insurers will pay 70-80% after deductible. Medicaid is state specific, and Medicare only allows a predetermined maximum each month, so call and verify your specific coverage.

Most importantly - You are NOT alone! The United Ostomy Associations of America, Inc. is a wonderful resource for information and links. Go to www.uoaa.org for information, guidebooks, local support groups, discussion boards and much more!

For more information or to request a FREE “Information & Resources for New Ostomates” Booklet, contact Mountain View Medical Supply by calling 303-455-1300, or 800-873-7121, or email
customer.service@mvms.com

Source: Mountain View Medical Supply Information & Resources for New Ostomates
To order your FREE copy of this wonderful publication (if I do say so myself), call 800-873-7121, or order for FREE online HERE!

Wednesday, April 14, 2010

Registery For Stoma Names

I am not an ostomate personally, but being in this business has certainly made me aware of how overwhelming having one could be. I can only imagine and I give huge kudos to those living with an ostomy - you are my heros!

For those of you not aware, an ostomy is an operation to create an opening (a stoma) from an area inside of the body to the outside. Colostomy, ileostomy and urostomy are types of ostomies to eliminate bodily waste. Ostomates then use ostomy systems, barriers, pouches and various collection devices, to collect the bodily waste.

A stoma can look like this:



To help ostomates come to terms with their ostomy, it has been suggested that an ostomate name their stoma. I came across a site today that you can actually register the name of our stoma!

A few of my personal favorites are:
"Lavagirl" - cause stuff would all the sudden just come out like a volcano.
"Poopy Pete"
"Chatty Kathy" - Remember those irritating dolls call Chatty Kathy? My daughter had one. Since I seem to have a very noisy stoma that has absolutely no social manners this is an appropiate name in my opinion.
"Visuvius"
"Hamilton" - I named him Hamilton after my surgeon. He made it.

I think the above stoma could be "Rosebud". Remember the Cosby Show where his daughter sassily pronounced it like "Rosebuuuuud"?

Click HERE to register your stoma's name!

Click To Request our Information & Resources for New Ostomates (free) booklet.

Tuesday, March 9, 2010

Better Living Corner - Switching Ostomy Products

Jake recently called and asked about switching ostomy systems to something that works better.
We frequently have customers call that are having problems with their current ostomy systems but are apprehensive about switching.
Most ostomy patients are given a specific pouching system while in the hospital, and little do people know, some hospitals work with only one ostomy supply manufacturer. There are so many options available to ostomates, there is no reason anyone should tolerate a system that works poorly. Any long term ostomate will tell you that it is normal for your body to change as it heals and it will also change over time.
We recommend the following when considering a change:
1) Speak with your Wound & Ostomy Care Nurse (WOCN) and they can help make recommendations for your specific needs.
2) Speak with your ostomy supplier for more specific product information - they should be product experts.
3) Research manufacturer websites. If you find some products you want to try, request free samples - they are always happy to send them.
4) Once you find a new product and you need your insurance to cover the cost, you will need a new prescription from your doctor. If you are paying out of pocket, you wont need one.
5) Shop around for the best price, and also find yourself a local supplier in the event you need supplies in a pinch.

The three major manufacturers are:
Coloplast Website, 800-788-0293
ConvaTec Website, 800-844-8811
Hollister Website, 888-740-8999
Of course Mountain View offers a HUGE selection of Ostomy Supplies

Thursday, January 21, 2010

Better Living Corner - Ostomy Cover

A customer recently needed help to find an ostomy bag cover that will better hold her pouch in place and make it more discrete.

WearClose Intimate Ostomy Apparel is “The next best thing to being naked”. It doesn't just cover your ostomy pouch, it holds the pouch close to your body, creating a soft, smooth, sleek look, which is perfect for tighter clothing or intimate moments.
It is made with soft, breathable, elastic polymer fiber material which eliminates crunching noises, pendulum swinging and bulky silhouettes.
This apparel is available in Tan or Black and
fits both men or women. Garment is adjustable
to fit ostomies on the right or left side.
Sizes Small to Extra Large.
Here is a link to this product - and its even ON SALE! http://www.mvmsinc.com/wearcloseintimateostomyapparel.aspx